refund and cancellation policy
At The Astro Gemini, we strive to provide a smooth and satisfactory experience for our clients. Please read this Refund and Cancellation Policy carefully to understand our practices regarding cancellations and refunds for the services we offer.
Appointment Cancellations
Cancellations or reschedules must be requested at least 24 hours in advance of the scheduled appointment time.
Requests made within 24 hours of the appointment will not be eligible for rescheduling or a refund.
Refund Policy
- All payments made for consultations and services are non-refundable, except in cases where we are unable to provide the booked service due to unforeseen circumstances.
- If we cancel a scheduled appointment, you will be offered the choice of a full refund or an opportunity to reschedule.
No-Show Policy
If you fail to attend a scheduled appointment without prior notice, you will not be eligible for a refund or rescheduling.
Online and Digital Services
For services conducted online, any technical issues on the client’s end (e.g., internet connectivity problems) will not qualify for a refund. Rescheduling may be offered at our discretion if sufficient notice is provided.
Payment Disputes
All payment disputes must be addressed by contacting us directly at [insert contact details]. Refunds, if applicable, will be processed within 7-10 business days.
Changes to Policy
We reserve the right to modify or update this policy at any time. Changes will be effective immediately upon being posted on the Website.
Contact Us
For questions or concerns about this policy, please contact us at:
The Astro Gemini
Email: astrogurumithun@gmail.com
Phone: +91-9331722965
By booking a service with us, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy.
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